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Free shipping on orders over $50 · Tracking on every order
Fuzzery

Shipping Policy

Last updated October 8, 2026

Where we ship

We currently ship to addresses in the United States only.

Shipping cost

Standard shipping is $5.99 per order and free on orders of $50 or more (before tax). The exact amount is always shown at checkout before you pay.

How long it takes

Fuzzery works with fulfillment partners whose warehouses in the United States ship your order straight to your door. We don't keep our own stock, which is how we keep prices low, so please allow a few extra days for gifts and time-sensitive needs.

  • Processing: 1-3 business days to prepare and hand your order to the carrier.
  • Transit: usually 2-7 business days after it ships.
  • In total, most orders arrive within 3-10 business days of being placed.

These are estimates, not guarantees. Holidays, weather and carrier delays can add time. If an order contains several items, they may arrive in separate packages.

Tracking

Every order ships with tracking. Once your package is on its way, the tracking number appears in your order history. If you checked out as a guest, email us with your order number and we'll send it to you. Tracking can take a day or two to start updating after the label is created.

Late or lost packages

If your order hasn't arrived within 15 business days of being placed, or tracking hasn't moved for 5 business days, email us at support@fuzzerypets.com. We'll work with the carrier and, if the package is lost, send a replacement or give you a full refund.

If tracking shows your package was delivered but you can't find it, please check with neighbors and your local post office first, then contact us within 7 days of the delivery date and we'll help open a claim with the carrier.

Wrong address

Please double-check your shipping address at checkout. We can't change the address once an order has shipped, and we aren't responsible for orders delivered to an address entered incorrectly. If you spot a mistake, email us right away and we'll do our best to fix it before it ships.

Fees on delivery

You shouldn't have to pay anything when your package arrives. If a carrier ever asks you for a fee, please contact us before paying.

For returns and refunds, see our Refund & Return Policy.